Stakeholders
Latest Information
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Concern Topic
- Product quality and technology R&D
- Customer privacy management
- Non-disclosure and non-competition obligations
- Environmental compliance
- Ban of child labor
Customers
Communication Channel
- Customer satisfaction survey
- Domestic and overseas exhibitions
- Customer meetings or interviews (e-mail, telephone, video chat)
- Technology or industry seminars
- Customer ESG audit
- Information disclosure on the company website
- International ESG evaluation disclosure
Customers
Contact Info
Rubber Business Unit
Jina Chen
+886-2-37016000 Ext.6111
Advanced Materials Unit
Sasa Lee
+886-2-37016000 Ext.6194
Concern Topic
- Procurement practices ( TSRC should prioritize procurements from local suppliers )
- Anti-corruption and anti-competitive behavior
- Supplier environmental assessment
- Financial performance
- Indirect economic impacts ( TSRC’s ability to create more job opportunities or reduce environmental impacts )
Suppliers
Communication Channel
- ESG mailbox on the TSRC website
- GHG reduction target
- Annual interactive visits or meetings
- Annual supplier evaluation
Suppliers
Contact Info
Logistics Department
Jimmy Chang
+886-7-3513811 Ext.7364
Concern Topic
- Environmental compliance
- Environmental protection investments
- Effluents and waste emissions
- Prevention of pollution from transportation
- Indirect economic impacts ( TSRC’s ability to create more job opportunities or reduce environmental impacts )
Government
Communication Channel
- Interviews (phone calls, visits, meetings)
- Participation in government laws and regulations promotion activities
Government
Contact Info
Industrial Safety & Environmental Unit
Atwood Chang
+886-7-3513811 Ext.7360
Concern Topic
- GHG management
- Environmental protection investments
- Occupational health and safety
- Effluents and waste emissions
- Establishment of environmental grievance mechanisms
The media
Communication Channel
- ESG mailbox on the TSRC website
- Telephone communication
- Interviews and gatherings
- ESG reports disclosed on the corporate website
The media
Contact Info
Spokesperson
Edward.Wang
+886-2-37016000 Ext.6100
Concern Topic
- Environmental compliance
- Environmental protection investments
- Procurement practices
- Effluents and waste emissions
- Establishment of environmental grievance mechanisms
Society
Communication Channel
- Community visits
- The Industrial Park Manufacturers Association Meeting
- Information on the Company’s website
- The Industrial Park Service Center Meeting
Society
Contact Info
Industrial Safety & Environmental Unit
Atwood Chang
+886-7-3513811 Ext.7360
Concern Topic
- Occupational health and safety
- Environmental compliance
- Effluents and waste
- GHG and pollutant emissions
- Environmental protection investments ( Environmental Accounting )
Employees
Communication Channel
- Quarterly CEO communication meeting
- Employee welfare committee meeting
- Employee education training
- Health promotion forum
- Functional questionnaire
- Labor union representatives conference
- Sustainability section of TSRC's website
Employees
Contact Info
Human Resources & Management Department
huiling.lee
+886-7-3513811 Ext.7215
Concern Topic
- Product compliance
- Product quality and technology R&D
- Stakeholder communication
- Market presence
Investors
Communication Channel
- Investor Service Mailbox on TSRC's website
- The Market Observation Post System (MOPS)
- Website updates and major news announcements, stakeholder member section, ESG mailbox on TSRC website
- Convene 1 shareholder meeting per year
- Live broadcast of investor conference at least twice a year
Investors
Contact Info
Spokesperson
Edward.Wang
+886-2-37016000 Ext.6100