Stakeholders Contact

Waiting For Your Call

Who are you?

Concern Topic

  • Product quality and technology R&D
  • Customer privacy management
  • Non-disclosure and non-competition obligations
  • Environmental compliance
  • Ban of child labor
Customers

Communication Channel

  • Annual customer satisfaction survey
  • Annual interaction seminar
  • Interview (email, phone, questionnaires)
  • Irregular technology and industry seminars
  • Domestic and overseas exhibitions
  • Customer CSR audit
  • CSR reports disclosed on the corporate website
Customers

Contact Info

Rubber Business Unit

Jina Chen

+886-2-37016000 Ext.6111

Advanced Materials Unit

Astrid Chiu

+886-7-6233005 Ext.5154

Concern Topic

  • Procurement practices ( TSRC should prioritize procurements from local suppliers )
  • Anti-corruption and anti-competitive behavior
  • Supplier environmental assessment
  • Financial performance
  • Indirect economic impacts ( TSRC’s ability to create more job opportunities or reduce environmental impacts )
Suppliers

Communication Channel

  • Supplier CSR evaluation
  • CSR box on the corporate website
  • Supplier CSR promotion
  • CSR environmental evaluation
  • CSR reports disclosed on the corporate website
  • Annual supplier evaluation
Suppliers

Contact Info

Logistics Department

Jimmy Chang

+886-7-3513811 Ext.7364

Concern Topic

  • Environmental compliance
  • Environmental protection investments
  • Effluents and waste emissions
  • Prevention of pollution from transportation
  • Indirect economic impacts ( TSRC’s ability to create more job opportunities or reduce environmental impacts )
Government

Communication Channel

  • CSR report
  • Government policy promotion
  • Official documents​​
Government

Contact Info

Industrial Safety & Environmental Unit

Atwood Chang

+886-7-3513811 Ext.7360

Concern Topic

  • GHG management
  • Environmental protection investments
  • Occupational health and safety
  • Effluents and waste emissions
  • Establishment of environmental grievance mechanisms
The media

Communication Channel

  • CSR report
  • CSR mailbox on the corporate website
  • Telephone communication, interviews and gatherings
  • CSR reports disclosed on the corporate website
The media

Contact Info

Spokesperson

Edward.Wang

+886-2-37016000 Ext.6100

Concern Topic

  • Environmental compliance
  • Environmental protection investments
  • Procurement practices
  • Effluents and waste emissions
  • Establishment of environmental grievance mechanisms
Society

Communication Channel

  • Irregular visits
  • Social gatherings of industrial park enterprises
  • Industrial park service center
  • CSR box on the corporate website
  • CSR reports disclosed on the corporate website
Society

Contact Info

Industrial Safety & Environmental Unit

Atwood Chang

+886-7-3513811 Ext.7360

Concern Topic

  • Occupational health and safety
  • Environmental compliance
  • Effluents and waste
  • GHG and pollutant emissions
  • Environmental protection investments ( Environmental Accounting )
Employees

Communication Channel

  • Employee Welfare Committee meeting ( quarterly )
  • Responsible Care Committee (six times a year)
  • Health Promotion Talk (on demand)
  • Employee grievance box on the intranet
  • Industrial Safety Bulletin Board
  • Labor Union Congres
Employees

Contact Info

Human Resources & Management Department

huiling.lee

+886-7-3513811 Ext.7215

Concern Topic

  • Product compliance
  • Product quality and technology R&D
  • Stakeholder communication
  • Market presence
Investors

Communication Channel

  • CSR reports disclosed on the corporate website
  • Investor mailbox on the corporate website
  • Market Observation Post System
  • Shareholders’ meetings
Investors

Contact Info

Spokesperson

Edward.Wang

+886-2-37016000 Ext.6100

CSR - Economic

Come to know more about our corporate governance, procurement policy and
product responsibility and customer relations

Learn More