Stakeholders Contact
Waiting For Your Call
Who are you?
Concern Topic
- Product quality and technology R&D
- Customer privacy management
- Non-disclosure and non-competition obligations
- Environmental compliance
- Ban of child labor
Customers
Communication Channel
- Annual customer satisfaction survey
- Annual interaction seminar
- Interview (email, phone, questionnaires)
- Irregular technology and industry seminars
- Domestic and overseas exhibitions
- Customer CSR audit
- CSR reports disclosed on the corporate website
Customers
Contact Info
Rubber Business Unit
Jina Chen
+886-2-37016000 Ext.6111
Advanced Materials Unit
Sasa Lee
+886-2-37016000 Ext.6194
Concern Topic
- Procurement practices ( TSRC should prioritize procurements from local suppliers )
- Anti-corruption and anti-competitive behavior
- Supplier environmental assessment
- Financial performance
- Indirect economic impacts ( TSRC’s ability to create more job opportunities or reduce environmental impacts )
Suppliers
Communication Channel
- Supplier CSR evaluation
- CSR box on the corporate website
- Supplier CSR promotion
- CSR environmental evaluation
- CSR reports disclosed on the corporate website
- Annual supplier evaluation
Suppliers
Contact Info
Logistics Department
Jimmy Chang
+886-7-3513811 Ext.7364
Concern Topic
- Environmental compliance
- Environmental protection investments
- Effluents and waste emissions
- Prevention of pollution from transportation
- Indirect economic impacts ( TSRC’s ability to create more job opportunities or reduce environmental impacts )
Government
Communication Channel
- CSR report
- Government policy promotion
- Official documents
Government
Contact Info
Industrial Safety & Environmental Unit
Cosmos Chang
+886-7-3513811 Ext.7360
Concern Topic
- GHG management
- Environmental protection investments
- Occupational health and safety
- Effluents and waste emissions
- Establishment of environmental grievance mechanisms
The media
Communication Channel
- CSR report
- CSR mailbox on the corporate website
- Telephone communication, interviews and gatherings
- CSR reports disclosed on the corporate website
The media
Contact Info
Spokesperson
Edward Wang
+886-2-37016000 Ext.6100
Concern Topic
- Environmental compliance
- Environmental protection investments
- Procurement practices
- Effluents and waste emissions
- Establishment of environmental grievance mechanisms
Society
Communication Channel
- Irregular visits
- Social gatherings of industrial park enterprises
- Industrial park service center
- CSR box on the corporate website
- CSR reports disclosed on the corporate website
Society
Contact Info
Industrial Safety & Environmental Unit
Cosmos Chang
+886-7-3513811 Ext.7360
Concern Topic
- Occupational health and safety
- Environmental compliance
- Effluents and waste
- GHG and pollutant emissions
- Environmental protection investments ( Environmental Accounting )
Employees
Communication Channel
- Employee Welfare Committee meeting ( quarterly )
- Responsible Care Committee (six times a year)
- Health Promotion Talk (on demand)
- Employee grievance box on the intranet
- Industrial Safety Bulletin Board
- Labor Union Congres
Employees
Contact Info
Human Resources & Management Department
Huiling Lee
+886-7-3513811 Ext.7215
Concern Topic
- Product compliance
- Product quality and technology R&D
- Stakeholder communication
- Market presence
Investors
Communication Channel
- CSR reports disclosed on the corporate website
- Investor mailbox on the corporate website
- Market Observation Post System
- Shareholders’ meetings
Investors
Contact Info
Spokesperson
Edward Wang
+886-2-37016000 Ext.6100
CSR - Economic
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